Työnkulku

Työnkulun tyyppi

Laskentamalli

Workflow(WorkFlow)isthecalculationmodeloftheworkflow,whichisthelogicofhowtoorganizetheworkintheworkflowtogether.Thesumrulesareexpressedinthecomputerinanappropriatemodelandcalculated.Themainproblemtobesolvedbytheworkflowis:inordertoachieveacertainbusinessgoal,betweenmultipleparticipants,usingcomputers,automaticallytransferaccordingtocertainpredeterminedrules

Workflowisacomputer-supportedcollaborativework(ComputerSupportedCooperativeWork,CSCW).Thelatterisageneralstudyofhowagroupcanachievecollaborativeworkwiththehelpofcomputers.

Manycompaniesusepaperforms,manualdelivery,andlevel-by-levelapprovalandsignature.Theworkefficiencyisverylow,andthestatisticalreportfunctioncannotberealized.Withtyönkulkuohjelmisto,usersonlyneedtofillintherelevantformsonthecomputer,andtheywillautomaticallyrundowninaccordancewiththedefinedprocess.Thenext-levelapproverwillreceivetherelevantinformation,andcanmodify,track,manage,andmanageasneeded.Inquiry,statistics,printing,etc.,havegreatlyimprovedefficiency,realizedknowledgemanagement,andenhancedthecompany'scorecompetitiveness.

Työnkulku 2.0

ThedefinitionofTyönkulku 2.0istorealizetheautomation,intelligenceandintegrationofworkprocessmanagement.ThemainfeatureofTyönkulku 2.0isthatitcaneasilyrealizedataintegrationandstatistics,eliminateinformationislands,andrealizedataintegrationbetweeninternalworkflowsofOAofficesystems,suchasborrowingandreimbursement,budgetingandfinalaccounts,etc.,butalsoDataintegrationbetweenOAofficesystemworkflowandotherbusinesssystems,suchasHR,ERP,CRM,etc.Työnkulku 2.0cancompletelymakeupfortheshortcomingsofWorkflow1.0.ItnotonlyrealizesthedataintegrationwithintheOAofficesystem,butalsorealizesthedataintegrationbetweentheOAofficesystemandthird-partyapplicationsystems.

IfyoulabelWorkflow1.0,itis"paperless,repetitivework,processislands,systemislands,dataislands";Työnkulku 2.0correspondsto"intelligence,efficiencyandqualityimprovement",Externaldataintegration,eliminationofinformationislands,internaldataintegration".ThereisnodoubtthatTyönkulku 2.0issmarterandmoreintegrated.Thefeaturesthatcanrealizethesynchronousexchangeandsharingofdataaremorepopularwithusers.Itcaneffectivelyhelpenterprisessimplifyredundantprocessesandisthedirectionoffutureworkflowtechnologydevelopment.

Alkuperä ja kehitys

Workflowtechnologyoriginatedfromtheresearchinthefieldofofficeautomationinthemid-1970s.Ascomputerswerenotpopularatthattime,thelevelofnetworktechnologywasstillverylowandthetheoreticalbasiswaslacking.,Thisnewtechnologydidnotsucceed.Simplyput,aworkflowisaseriesofmutuallyconnectedandautomatedbusinessactivitiesortasks.Aworkflowincludesasetoftasks(oractivities)andtheirmutualsequencerelationships,aswellasprocessesandtasks(oractivities)initiationandterminationconditions,aswellasadescriptionofeachtask(oractivity).

WorkflowReferenceModel

From1983to1985,earlycommercialsystemswithworkflowfeaturesappearedinthefieldofimageprocessingandemail.

Afterenteringthe1990s,withthepopularizationandpromotionofpersonalcomputersandnetworktechnology,andtheincreasingimprovementofinformationconstruction,theresearchanddevelopmentofworkflowtechnologyhasenteredanewupsurge.InAugust1993,thefirstindustrialorganizationforthestandardizationofworkflowtechnology-WorkflowManagementCoalition(WFMCforshort,thesamebelow)wasestablished.

In1994,theWorkflowManagementAlliancereleasedareferencemodelforinteroperabilitybetweenworkflowmanagementsystemsandformulatedaseriesofindustrialstandards.Atthesametime,manyprototypesystemshavebeendevelopedinthelaboratory.Sincethebeginningofthe21stcentury,workflowtechnologyhasbeenrecognizedbymoreandmorepeople,andtherelatedstandards,workflowenginesandcommercialproductsarenumerous.Whiledevelopingandpromotingworkflowproducts,peoplepaymoreattentiontothetheoreticalresearchofworkflowinordertopromotethematurityofthistechnology.

Kehityshistoria

Workflowtechnologyoriginatedintheresearchworkinthefieldofofficeautomationinthemid-1970s,buttheemergenceofworkflowideasshouldhavebeenearlier.In1968,FritzNordsieckhadclearlyExpressedtheideaof​​usinginformationtechnologytoautomatetheworkflow.Researchworkrelatedtoworkflowinthe1970sincluded:theprototypesystemSCOOPdevelopedbyMichaelD.ZismanoftheWhartonSchooloftheUniversityofPennsylvania,andtheOfficeTalkseriesdevelopedbyClarenceA.EllisandGaryJ.NuttoftheXeroxPaloAltoResearchCenter.Thetestsystem,aswellasthe"monitoringsoftwarefailurereport"programonARPANETdevelopedbyAnatolHoltandPaulCashman.ThesystemsdevelopedbySCOOP,OfficetalkandAnatolHoltalluseacertainvariantofPetrinetsforprocessmodeling.Amongthem,SCOOPandOfficetalksystemsnotonlymarkedthebeginningofworkflowtechnology,butalsotheearliestofficeautomationsystems.

Inthe1970s,peoplewerefullofstrongoptimismaboutworkflowtechnology.Researchersgenerallybelievedthatnewtechnologiescouldbringhugeimprovementsinofficeefficiency.However,thisexpectationeventuallyfellthrough.Peoplehaveobservedsuchaphenomenonthatasuccessfulorganizationtendstocreativelybreakthestandardofficeprocessattherighttime;theintroductionofworkflowtechnologymakespeopleonlyobeythefixedprocessrigidly,whichultimatelyleadstolowofficeefficiencyandpeopleDisliketechnology.Thetechnicalreasonsforthefailureofworkflowtechnologyinthe1970sinclude:theuseofpersonalcomputersintheofficehasnotyetbeenacceptedbythesociety,networktechnologyisnotyetwidespread,anddevelopersstilldonotunderstandtheneedsanddefectsofgroupwaretechnology.

Thedevelopmentofcommercialsystemswithworkflowfeaturesbeganbetween1983and1985.Earlycommercialsystemsmainlycamefromtheimageprocessingfieldandthee-mailfield.Imageprocessingoftenneedstotransferandtrackimages,andtheworkflowjustcaterstothisdemand;theenhancede-mailsystemalsoadoptstheideaof​​workflow,improvingtheoriginalpoint-to-pointmailflowtofollowacertainflow.Onlyafewoftheseearlyworkflowsystemsweresuccessful.

Afterenteringthe1990s,therelevanttechnicalconditionshavegraduallymatured,andthedevelopmentandresearchofworkflowsystemshasenteredanewupsurge.Accordingtothesurvey,asof1995,therearemorethan200kindsofsoftwareclaimingtosupportworkflowmanagementorhaveworkflowfeatures.Workflowtechnologyisusedintelecommunications,softwareengineering,manufacturing,finance,banking,scientificexperiments,healthcare,shipping,andofficeautomation.

InAugust1993,theWorkflowManagementAlliance(WfMC),anindustrialorganizationforthestandardizationofworkflowtechnology,wasestablished.In1994,theWorkflowManagementAlliancereleasedaworkflowreferencemodelforinteroperabilitybetweenworkflowmanagementsystems,andsuccessivelyformulatedaseriesofindustrialstandards.

Theacademicresearchonworkflowtechnologyisalsoveryactive.Manyprototypesystemshavebeendevelopedinthelaboratory.,Correctnessverification,resourcemanagement,developmentprocessandotheraspectsoftheworkflowtechnologyarediscussed,andalargenumberofpapershavebeenwritten.

Althoughtheworkflowtechnologyhasmadeprogress,theresearchonthetheoreticalbasisisstillnotenough.Theexistingworkflowmanagementsystemcannotbecomparedwiththedatabasemanagementsystemintermsoffunction,reliabilityandrobustness.

Afterentering2000,withtheriseofWebservicetechnology,multiplestandardizationorganizationshaveformulatedtheirownWebservicestandardsrelatedtoworkflowtechnology,suchasXLANG,WSFL,etc.InAugust2002,IBMandMicrosoftjointlysubmittedandreleasedtheBPELspecificationforothercompanies.

ominaisuudet

1,graafisen ja visuaalisen suunnittelun vuokaavio

2, tukee useita monimutkaisia ​​prosesseja

3,organizationalstructurelevelProcessordesignatedfunction

4,B/Rakenne,puhdas selainsovellus

5, tehokkaat suojausominaisuudet

6, tehokas muototoiminto, laajennuskätevä

7,joustava ulkoilu- ja yliajanhallintastrategia

8,käsittelyprosessia voidaan seurata ja hallita

9,richstatistics,query,reportfunctions

10, integroitu MAIL-järjestelmään

Sovellettavat toimialat

Consumergoodsindustry,manufacturingindustry,telecommunicationsserviceindustry,bankingandsecuritiesinsuranceandotherfinancialservicesindustry,logisticsserviceindustry,Propertyservices,propertymanagement,largeandmedium-sizedimportandexporttradingcompanies,governmentinstitutions,researchinstitutesandeducationalservices,etc.,especiallylargemultinationalcompaniesandgroupcompanies.

Tietyt sovellukset

1.Avainliiketoimintaprosessit: tilaus, tarjouksen käsittely, ostojen käsittely, sopimuksen tarkistus, asiakaspuhelimen käsittely, toimitusketjun hallinta jne.

2.Administrativemanagement:applicationforbusinesstrip,applicationforovertime,applicationforleave,applicationforcaruse,applicationforvariousofficesupplies,applicationforpurchase,dailynewspaperandweeklyreport,etc.Alladministrativeformsthatwereoriginallymanuallytransferred.

3. Henkilöstöjohtaminen: työntekijöiden koulutusjärjestelyt, suoritusarviointi, asemanmuutoskäsittely, työntekijätietojen hallinta jne.

4. Taloudelliset luokat: maksupyyntö, tilisaatavien käsittely, päivittäisten korvausten käsittely, matkakorvaus, budjetti ja suunnitelmahakemus jne.

5. Asiakaspalvelukategoria: asiakastietojen hallinta, asiakasvalitukset, pyyntöjen käsittely, huoltopalveluiden hallinta jne.

6.Specialservicecategories:ISOseriescorrespondingprocess,qualitymanagementcorrespondingprocess,productdatainformationmanagement,tradingcompanycustomsdeclarationprocessing,logisticscompanycargotrackingprocessingandothertaskscompletedmanuallythroughtheformItcanbeimplementedautomaticallyandstandardizedlyusingtyönkulkuohjelmisto.

Uudelleensuunnittelu

Logically,attentiontoandresearchonworkflowcanbeseenasadeepeningofbusinessprocessre-planning(BPR).BPR'spointofviewrequiresustofocusontheactualbusinessprocess,butwhatshouldthisprocesslooklike,howtoanalyzeandstructureit?Workflowisaconcreteandoperationalanswer.Itcantransformusfromthemysterious,unpredictableandcontrollable"brainstorming"and"artistic"businessprocesscreationtoanalytical,technical,controllableandTheengineeringprocessofprediction,inthisway,trulyreflectsthemeaningofengineeringinre-engineering.

TheconceptsofworkflowandBPRhavebeenresearchedandappliedbyalmostallresearchers.Thereisaveryactiveorganizationinthisfield,namelytheWorkflowAndReengineeringInternationalAssociation(WARIA).

Enterprise Engineering

Whetherintheory,method,object,content,weallhavereasontoregard"workflow"aspartofenterpriseengineering.Infact,theexistingdescriptionoftheworkflowsystemisitselfageneralbusinessmodelframework.Justhavingaworkflowisnotenough.Thegoaloftheentiresystemandallrelevantelementsmustbeconsideredcomprehensively-thisisexactlytheenterpriseproject.

IT-järjestelmä

ComparedwithenterpriseITapplicationsystemsthathavebeenadoptedinthepast,suchasMRPIIorERP,WFMSisaveryimportantmilestone.Fromtheuser'spointofview,thechangesWFMSbrings(orwillbring)areextremelystrong,andcanevenbedescribedastherealizationofauser's"dream".

Insomeold"modular"products,thedesignofthesystemisusuallybasedontaskdivision,andworkitemsaredivided.Object-orientedtechnologycannotdirectlysolvethisproblem.Onthecontrary,itoftenmakesthesystemmoreconfusingandtrivial.Intermsofoperation,typically,wemustconstantly"advanceandretreat"betweenhierarchicalmenus(suchasdrop-downmenus)orobjects,orhideandseekamong"out-of-the-box"objectsandrelatedmenus.

Workflowmanagementsystemisareal"man-machine"system.Theuseristhebasicroleinthesystemandthedirecttaskassignmenttarget.Heorshecandirectlyseethecomputerlistedforhimself"Tasklist",trackthestatusofeachtask,orcontinueataskwithouthavingtoexitfromonemodule,enteranothermodule,andsearchforcluestothecorrespondingtask.Theformerisfunction-orientedorobject-oriented,whilethelatterisdirectlyuser-oriented.Inthisway,theuser'staskassignmentandtaskcompletionstatuscanbecomputerizedandcontrolledtothegreatestextent.

Atypicalworkflowproductis"customer-servicesoftware."Animportantwaytoincrease(zhang)isthroughtheWorldWideWebinterface,whichallowscustomersorremoteemployeestobetterparticipate.Thedefinitionofworkflowisoftenbymeansofgraphicaltools,andthearrangementofcorrespondingworkisdefinedinaccordancewiththesituationofthebusinessprocessinstance.

Hyväksyntätila

Theapprovalprocessisdividedintotwomodes:traditionalmodeandproportionalcalculationmode

TraditionalmodereferstosettingupeachnodeoftheapprovalprocessSpecifythecorrespondingapprover,andonlyafterallthepersonnelonthenodehavepassedtheapprovalrequest,cantheyenterthenextsection.

Proportioncalculationmode:Foreachapprovalprocess,itisnecessarytosetapassingratiobetween0-100%whenitisestablished.Onlythefinalapprovalresultisequaltoorgreaterthanthisratio.Theapprovalcanbeconsideredpassed.

Edut

Benefitsbroughtaboutbytheimplementationofworkflowmanagementinenterprises:Itcanimprovetheefficiencyofenterpriseoperations,improvetheuseofenterpriseresources,increasetheflexibilityandadaptabilityofenterpriseoperations,andimproveworkefficiency,Concentrateonthecorebusiness,trackthebusinessprocess,quantifytheefficiencyofbusinessprocessing,reducewaste,increaseprofits,andgivefullplaytotheroleofexistingcomputernetworkresources.Theimplementationofworkflowwillachievethegoalsofshorteningtheoperationcycleoftheenterprise,improvingtheinternal(external)processesoftheenterprise,optimizingandrationallyusingresources,reducinghumanerrorsanddelays,andincreasinglaborproductivity.

Toteutusmenetelmä

Työnkulun tietokanta

Theimplementationofworkflowrequiresthreebasicsteps:mapping,modelingandmanagement.Mappingisthefirststep.Itsfirsttaskistoidentifyanddocumentallexistingmanualandautomatedbusinessprocessesintheorganization;modelingistodevelopamodelthathelpsbuildastreamlinedbusinessprocess.Thethirdstageissoftwareimplementationandseamlesssystemintegrationacrossallworkdepartments,businessunits,andeventheentireenterprise.Inordertoensurethattheworkflowsystemcanbeimplemented"seamlessly"intotheorganization,theprojectteammustfollowthewell-defined,provenandeffectiveworkingmethods,andtheremustbemeasurableateachstageoftheworkresult.Awell-thought-outimplementationplanexecutedbyanexperiencedteamisthedecisivefactorforthesuccessfuladoptionandimplementationoftheworkflow.Thefollowingdiagramdepictsarecommendedhigh-levelworkflow(implementationprocess)thatcanbeadoptedbyatypicalorganization.

EstablishingtheprojectmanagementofficeThecompositionoftheprojectmanagementofficeisthefirstandmostimportantstep.Themembersoftheprojectmanagementofficemustbecarefullyselected.Theymustbroadlyrepresentthebusiness,operations,IT,andauditdepartmentswithintheorganizationtoanappropriateextent.Productexperts,technicalsupportpersonnel,andmanagementpersonneloftheproductsuppliermustalsoparticipatetocomplementtheusers.UsuallyachangemanagementconsultantisalsoincludedinthePMO,whichhelpstodiversifythethinkingofpeopleintheorganization.Therolesandresponsibilitiesofeachmembermustbeclearlydefined.PMOestablishesthescope,objectives,implementationtimeframeandpriorityoftheprojectasawhole.ThePMOisalsoresponsibleformanagingandtrackingtheprogressoftheproject,settingindicatorsforthesuccessofthetestproject,andregularlyreportingthestatusoftheprojecttotheseniormanagement.

Thebusinessanalysisprojectteamwillanalyzetheuser'sexistingbusinessprocesses,findoutwhichprocessesneedtobeoptimizedandimprovedtoachievethebestresults,andanalyzethetimelineandexpectedresultsofeachprocess.Theywillholddiscussionswithkeypersonneltocollectandidentifythecorrectinformationanddatatodeterminehowtheworkflowsystemmeetstheneeds.Thenextbusinessanalysiswillidentifywhichprocessescanbeoptimized,automated,streamlined,andwhichprocessesevenneedtoberedesigned.

Determininggoalsanddeterminingthebestgoalsarebasedondetailedanalysisofbusinessprocesses.Thegoaldefinitionofaworkflowprojectshouldbeclearandverifiable.Agoodgoalmeansthesuccessoftheproject.Ateachstageoftheimplementationprocess,theprojectteammustconfirmthattheresultsachievedaretheresultstheyexpect.Forexample,ifthegoalistoshortentheinvoicingcyclebytwoweeks,theexistingtimetracking,accounting,andinvoicingprocessesmustbeanalyzed.

Afterdeterminingtheimplementationplanobjectives,theprojectteamcomposedofusersandsoftwarevendorswilldisplaythevariousmodulesoftheworkflowsolution,definetheirfunctionsandfeaturesaccordingtothespecificneedsoftheusers,andbasedThepriorityofthebusinessjointlydeterminestheonlinetimeofeachmodule.

Buildingamodelofbusinessprocessesinaworkflowsystemisanextremelyimportantstepintheimplementationprocess.Usersshouldworkcloselywithsoftwareproductapplicationexpertstostrikeabalancebetweeneaseofuseandfunctionalrequirements.

Userscantestthemodelbeforethedeploymentphasetoensurethatthemodelmeetsactualrequirementswithoutexcessiveoverhead.Itshouldbepointedoutthatifthismodelingstepisnotcompletelycompletedcorrectly,itwillleadtowrongreportsorredundantmanagementwork.

ImplementprocessandsoftwareintegrationAtthisstage,theprojectteamwilldeterminetheexistingprocessesandsystemsthatneedtointeractwiththeworkflowsystem.Ifnothandledproperly,theintegrationoftheoldandnewprocesseswillleadtofailure.Animportantaspectofprocessintegrationistoeliminateorminimizeredundantdataamongmultiplesystems,andreplicatethesedataamongmultiplesystems.Processesmustbetightlyintegrated,anddatamustflowsmoothlyacrossdifferentprocessesandapplications.

Theprojectteammustalsoensurethattheworkflowsystemcomplieswiththesecuritystandardsoftheuserorganization,whichisoftenoverlookedbeforethedeploymentphase.

DeploymentoftheworkflowsystemThedeploymentoftheworkflowsystemconsistsoftwoparts.Thefirstpartisnaturallythetechnicalpart,coveringhardwareandsoftwareinstallation,backup,recoveryandnetworkinstallation,etc.,whichissimilartogeneralITapplicationimplementation.

Thesecondpartreferstotheonlinetrialoperation.Thetrialoperationteamshouldbetrulyrepresentative.Theprojectteammustcommunicatewiththetrialoperationteamontheimportanceoftheprojectandensurethatadequatetrainingisprovidedsothatthetrialoperationteamcanbecomfortablewiththetrialoperation.Itisrecommendedthattheprojectteamestablishclearcommunicationchannelstoensuretimelyfeedbackofusers'opinionsandsuggestionsduringthetrialoperation.Thetrialoperationwillenabletheprojectteamtoidentifytheweaknessesandshortcomingsoftheoriginaldesignandplan,andresolvethembeforelarge-scaleonlineoperation.Thiscanalsoincreasetheuser'sacceptanceofthenewprocess,becauseusersfeelthattheyarealsoinvolvedinthedevelopmentpartoftheprojectandthesolutionisnotimposedonthem.

Itisgenerallybelievedthatadoptingaphasedimplementationofaworkflowsystemcanenableuserstoobtainbenefitsmorequickly.Becauseuserscanlearnthenewsystemmoreeffectivelyandgradually,andgetimmediatebenefits.Phasedimplementationalsogivesusersmoretimetounderstandandevaluatetheirfurtherneeds,makingiteasiertomodifyduringprojectimplementation.Inaddition,thephasedimplementationoftheprojectreducesrisks.

Specialattentionshouldbepaidtothesystemevaluation.Aftereachstageiscompleted,theprojectteamshouldevaluatethecompletedresultsbasedonthegoalssetatthebeginningoftheproject,andanalyzetheachievedresultsatthesametime,andcomparethemwiththeinitialContrastwiththedesigngoals.Ensurethattheworkflowsolutionoptimizesamorereasonablesolutionintheexistingbusinessenvironmenttounderstandwhatneedstobechanged.

SystemsupportInordertoensuresuccessfulimplementationandbetteruseoftyönkulkuohjelmisto,organizationsmustinvestinservices,organizationsshouldappointprofessionalstoprovidefirst-lineservices,andtheyshouldalsoberesponsibleforsigningcontractswithsuppliersTogetthesecondlevelofsupport.

työnkulkuohjelmisto

Withtherapidprogressofcomputerandcommunicationtechnology,theInternetandintranetareintheconstructionofenterpriseinformationPlayahugerole.Themarketeconomymakescompaniespaymoreandmoreattentiontoefficiencyimprovementandcostreduction.Traditionalpaperformsandmanualdeliveryprocessescannolongermeetthetimelinessofthetransactionprocessandthecross-regionalinformationofficerequirementsinspace.Thedevelopmentofmodernenterprisesurgentlyneedstoestablishastable,convenientandsafeelectronicfiletransmissionplatformbasedonthenetworkenvironment.Throughthisnetworkplatform,personnelwithintheorganizationcanworktogetheracrosstimeandplace,anduseelectronicformstotransmitvarioustypesofenterprises.Information,theimplementationofprocessprocessing,tracking,query,statisticsandotheroperations,improveofficeefficiency,realizepaperlessoffice,promotethee-commerceprocessofenterprises,andenhancethecomprehensivecompetitivenessofenterprises.

2.Whyimplementworkflowautomation?

Monet yrityksen lomakkeet, mukaan lukien hallinto, henkilöstö, IT jne., täytetään enimmäkseen paperilla, käsin toimitetaan Word-/Excel-asiakirjoissa ja lähetetään sähköpostitse.

Manuallyprocesstheworkprocess.Ontheonehand,itisimpossibletoeffectivelytrackandunderstandtheentireprocessstatus.Ontheotherhand,itisinevitablethathumanerrorandtimedelaywillleadtoinefficiency,especiallytheinabilitytocarryoutquantitativestatistics.,Isnotconducivetoquery,reportandperformanceevaluation.

Ongelman erityinen ilmentymä on seuraava:

Alotoftimeandenergyiswastedonthetransmissionofaffairsandinternalcoordination;theprocessingefficiencyislow,whichcaneasilycausethemarketandcustomerstolagbehind;Forsomebusinessesthatregulatebusinessprocesses,responsibilitiesarenotclear,anditiseasytocauseavacuuminmanagement;Forbusinesseswithstandardizedbusinessprocesses,duetothelackofrecordandtrackingoftheprocessingprocess,therearestillalotofhumaninterferencefactorsintheactualoperationprocess,resultinginTherearestandardsbutthesituationwherethingscannotbedoneaccordingtothestandardsexists;enterprisedataandknowledgearenotfullyutilized;processingtime,cost,andefficiencycannotbecontrolledandmeasured;keybusinessflowsoftencausetimeblackholesanddelaysduetovariousfactors;excessivereliancePaperisnotonlyawastebutalsoslowsdownthedevelopmentoftheenterprise;itisimpossibletorealizethequery,retrieval,andstatisticsoftheform;theinternalinformationequipment(server,PC,dedicatedline,etc.)isnotfullyutilized.……

Usingaworkflowsystemtoautomatetheworkprocessbringsobviousbenefits,includingimprovingtheefficiencyofenterpriseoperations,improvingtheuseofenterpriseresources,andimprovingtheflexibilityandadaptabilityofenterpriseoperations,Improveworkefficiency,concentrateonprocessingcorebusiness,trackbusinessprocessingprocess,quantifytheefficiencyofbusinessprocessing,reducewaste,increaseprofits,andgivefullplaytotheroleofexistingcomputernetworkresources.Theimplementationoftheworkflowsystemwillachievethegoalsofshorteningtheoperationcycleoftheenterprise,improvingtheinternal(external)processesoftheenterprise,optimizingandrationallyusingresources,reducinghumanerrorsanddelays,andimprovinglaborproductivity.

Erityisesti:

Deliverthemostappropriateaffairstotherightpeopleattherighttime;Employeescanconcentrateontheirkeybusiness;Noprocesstrainingisrequired,Smoothlyimplementprocesschanges;Themanagementcankeepabreastofbusinessconditionsandbusinessprocessprocessingefficiency,andrealizereal-timemanagementmonitoring;Obtainhistoricaldataandreportsatanytime;Reducepaperwasteandsavemanagementcosts;?Internalconflicts,customercomplaints,andhumanerrorsAnddelayswillbegreatlyreduced;workefficiencyisimproved;resourceutilizationisimproved;processstandardizationisimproved;communicationandtrustareimproved;transparencyisimproved;servicequalityisimproved;remoteandmobileofficeiseasilyrealized,andtransactionprocessing"zeroresponse"isachieved;Databaseapplication,providingreport,query,statistics,retrieval,analysisandotherfunctionstoassistcorporatedecision-making;discoverandvaluecorporatecorebusinessprocesses,whilecontinuouslyimproving,reorganizing,andoptimizingprocessestoenhancecorecompetitiveness;collaborativework,knowledgesharing,andrealrealizationTransitiontoa"knowledgemanagemententerprise".……

Throughtheimplementationoftheworkflowsystem,thecompany’sbusinessprocesseswillbefurtherstandardized,workefficiencywillbeimproved,andthecompany’sprocessconditionswillbetrackedandmonitoredinrealtime,soastobestmeettherequirementsofthecompany’srapiddevelopment.

3.Whatarethemainapplicationsofworkflow?

Itshouldbesaidthatthescopeofapplicationoftyönkulkuohjelmistoisstillverywide.Alltasksthatarecompletedbymanualcirculationofformsstepbystepcanbeautomaticallyrealizedbytyönkulkuohjelmisto.ThefollowingcanbeconsideredToimplementworkflowautomation.

Administrativemanagement:Applicationforbusinesstrip,applicationforovertime,applicationforleave,applicationforcar,applicationforvariousofficetools,applicationforpurchase,dailynewspaper,weeklyreport,informationannouncement,etc.,whichareadministrativeformsthatwereoriginallymanuallytransferred.

Personnelmanagement:employeetrainingarrangements,performanceappraisal,newemployeearrangements,positionchangeprocessing,employeefileinformationmanagement,etc.

Rahoitusluokat: maksupyyntö, saatavien käsittely, päivittäinen, matka, viihdekorvaus, budjetti ja suunnitelmahakemus jne.

Asiakaspalvelukategoria: asiakastietojen hallinta, asiakasvalitus, pyyntöjen käsittely, huoltopalveluiden hallinta.

Muut liiketoimintaprosessit: tilaus, tarjouksen käsittely, ostojen käsittely, sopimuksen tarkistus, asiakaspuhelimen käsittely jne.

Tyypilliset asiakkaat

ManufacturingExecutionSystem(MES)Today,thevastmajorityofmanufacturingcompaniesinChinaareallfacingfiercemarketcompetition:substantialpriceincreasesofrawmaterials,homogenizationofproducts,andconsumptionThequalityawarenessofthecustomersisgettingstrongerandstronger,andthecustomersputhugepressureonthefactorytoreduceprices.ItisthefactthatmostofourmanufacturingcompanieshaveusedERP,SCM,BPR,e-commerceandotherinformationprojectstoimprovemanagementandreducemanagementcosts.However,factoriesarestillfacingthefollowingsituation:

(1)ButthemarketisConstantlychanging,ourcustomershavehigherandhigherrequirements:betterquality,lowerprices,shorterdeliverytimes,andmoreandmoreproductvarieties;

(2)Whenthereisauserproductcomplaint,canalltheproductionprocessinformationofthisbatchofproductsbetracedbasedontheproductnumber?Canitbeimmediatelyidentified:rawmaterialsuppliers,operatingmachines,operators,processespassed,productiontimeanddate,andkeyprocessparameters?

(3)Whenthesameproductionlineneedstoassemblemultiplemodelsofproducts,canitautomaticallycheckandoperatepromptstopreventworkercomponentassemblyerrors,productproductionprocesserrors,productmixingandproductdeliveryerrors?

(4)Whatarethetop5productdefectsontheproductionlineinthepast12hours?Whatisthequantityofdefectiveproducts?

(5)Mikä on kunkin tuotteen määrä varastossa ja esiprosessissa, väliprosessissa ja jälkikäsittelyssä?Mille toimittajille toimitetaan?Milloin se voidaan toimittaa ajoissa?

(6)Howmuchtimedoestheproductionlineandprocessingequipmenthaveinproduction,andhowmuchtimearetheystoppedandidling?Themainreasonthataffectstheproductionpotentialofequipmentis:equipmentfailure?Schedulingmistakes?Materialsupplyisnottimely?Insufficienttrainingofworkers?Oristheprocessindexunreasonable?

(7)Isitpossibletoautomaticallyperformstatisticsandanalysisonproductqualityinspectiondata,accuratelydistinguishrandomfluctuationsandabnormalfluctuationsinproductquality,andeliminatehiddenqualityhazardsinthebud?

(8)Isitpossibletoabolishthemanualreportandautomaticallycounttheproductionquantity,passrateanddefectcodeofeachprocess?Thisisbecausethereisalackofakeyinformationcommunication"bridge"betweentheERPsystemattheplanninglevelandtheautomatedcontrolsystemattheproductionsite,andthereisaninformationgap.TheES-MESmanufacturingexecutionsystembuildsabridgebetweentheplanninglayer(representedbytheERPresourceplanningsystem)andtheunderlyingcontrol(representedbyHMI,DCS,andPLC),fillingthegapbetweenthetwo.Ontheonehand,MEScanrefineanddecomposetheproductionmanagementinformationfromMRPIIandERPsoftware,andpasstheoperationinstructionsfromtheplanninglayertotheunderlyingcontrollayer;ontheotherhand,MEScancollectthestatusdataofequipmentandmetersforreal-timemonitoringTheoperatingstatusoftheunderlyingequipmentisanalyzed,calculatedandprocessed,sothatthecontrolsystemandtheinformationsystemcanbeeasilyandreliablyintegrated,andtheproductionstatuscanbetimelyfedbacktotheplanninglayer.

Työtila

Perustila

Sequencemode – suorita erilaisia ​​toimintoja järjestyksessä

Explanation:anactivityintheworkflowprocessOnlywhenanotheractivityiscompletedcanitbecarriedout.

Esimerkki:Aftertheorderregistrationactivityiscompleted,thecustomernotificationcanproceed.

Parallelbranchmode-runningtwoactivitiesatthesametime

Explanation:Atonepointintheprocess,acontrolthreadisdividedintotwocontrolthreadsthatcanbeexecutedinparallel,allowingtwoactivitiestobeRunatthesametime.

Esimerkki:

Synchronizationmode-synchronizetwoparallelexecutionthreads

Singleselectionmode-selectoneexecutionfrommultiplepaths

Simplemergemode-mergetwoalternativepaths

Edistynyt haara- ja synkronointitila

Multi-selectmode-selectseveralfrommultipleexecutionpaths

Synchronousmergemode-mergemultiplepaths,ifmultiplepathsareselected,thensynchronize;ifonlyonepathisselected,thenperformsimplemerge

Multiplemergemode-mergemultiplepaths

Discriminatormode-mergemultiplepathswithoutsynchronizing,onlyperformonefollow-upactivity

NmodeinM-mergemultiplepaths,performpartialsynchronization,performonlyonceFollow-upactivities

Rakennetila

Arbitraryloopmode-executionworkflowwithoutanyrestrictions

Implicitterminationmode-ifthereisnothingtodo,itends

Moniinstanssitila

Tilaperusteinen tila

Deferredselectionmode-executeoneoftwooptionalthreads,whichthreadwillbeexecutedisimplicit

Alternatingparallelmode-twoactivitiescanbeexecutedinanyorder,butnotinparallel

Milestonemode-whenamilestoneisreached,anactivityistriggered

Peruuta tila

Peruutus – peruuta nykyinen toiminta

Peruuta prosessi – peruuta prosessi

Työnkulun toiminnot ja edut

TyöPäätoimintovirta

WorkflowManagementSystem(WFMS)isasystemfordefining,creating,andexecutingworkflows.Atthehighestlevel,WFMSshouldbeabletoprovidefunctionalsupportinthefollowingthreeaspects:

• Buildfunction:defineandmodeltheworkflowprocessanditsconstituentactivities;

• Operationcontrolfunction:managetheworkflowprocessintheoperatingenvironment,andscheduletheactivitiesintheworkflowprocess;

• Runinteractivefunction:ReferstothefunctionofWFMSinteractingwithusers(participantsorcontrollersofbusinesswork)andexternalapplicationtoolsduringworkflowoperation.

WorkflowManagementSystemin edut

Duetothedevelopmentofinformationtechnologyandtheincreasinglyfiercebusinesscompetition,peoplearenolongersatisfiedwithindependenceandfragmentationForofficeautomationandcomputerapplications,acomprehensiveandintegratedsolutionisneeded.Asatechnologyformanagingandintegratingroutineaffairs,theemergenceofWFMSisinevitable.Itcanbringthefollowingbenefits:

• Improveandoptimizebusinessprocesses,increasebusinessefficiency;

• RealizebetterbusinessProcesscontroltoimprovethequalityofcustomerservice;

• Parantaa liiketoimintaprosessien joustavuutta jne.