quality

Detailedexplanation

1.Theamountofqualifications.ThreeKingdomsWeiLiuShao"Characters:NineSigns":"Thequalityofamortal,neutralizationisthemostexpensive.Thequalityofneutralizationmustbeplainandtasteless."

2.Theprosandconsofthings,productsorjobsdegree.FromYoungWorkertoAssociateProfessor,YangShiyunandothers:“Intheproductionrecordbookofthephosphatefertilizerworkshop,thereareseveralqualityanalysisdatarecordedeveryday,andeachdatarestrictseachotherandaffectstheproductquality.”LiYimeng"EnglishCollection>Preface":"Moviesareart,morecraftsmanshipandscience.Thequantityandqualityshouldnotbesocoldanymore."

3.Theprosandconsofthingsandtheirquantity.AYing"EssayontheEssay":"Sincethen,theEssayhasbeenmorerefined.Therehasbeenagreatdevelopmentinbothquality."

4.Theamountofsubstancecontainedinanobject,thatis,anobjectThesizeoftheinertia.Theinternationalunitofmassiskilogram,andothercommonunitsincludetons,grams,milligrams,etc.Itisgenerallyweighedwithabalance.Themassofthesameobjectisusuallyaconstantanddoesnotchangeduetoaltitudeorlatitude.ButaccordingtoEinstein'stheoryofrelativity,themassofthesameobjectchangeswithspeed.

5.Thelevelofdurabilityisgoodorbad.

Technologyterms

Whatisquality

Thecontentofqualityisveryrich.Withthedevelopmentofsocialeconomyandscienceandtechnology,Inthecontinuousenrichment,perfectionanddeepening,similarly,people'sunderstandingoftheconceptofqualityhasalsoexperiencedahistoricalprocessofcontinuousdevelopmentanddeepening.Themainrepresentativeconceptsare

(1)ThedefinitionofJuran

Dr.JMJuran,awell-knownqualitymanagementexpertintheUnitedStates,proposedtheproductfromtheperspectiveofthecustomerQualityistheapplicabilityoftheproduct.Thatis,thedegreetowhichtheproductcansuccessfullymeettheneedsofusersduringuse.Thebasicrequirementofusersforproductsisapplicability,andapplicabilityappropriatelyexpressestheconnotationofquality.

(2)ThedefinitionofqualitybyAmericanqualityexperts

Fromtheperspectiveoftheproducer,Klausby,anAmericanqualitymanagementexpert,oncesummarizedthequalityas"thedegreetowhichtheproductmeetsthespecifiedrequirements";AmericanqualitymanagementmasterDruckerbelievesthat"qualityistomeetneeds";Fiegenbaum,thefounderoftotalqualitycontrol,believesthatproductorservicequalityreferstotheintegrationofvariouscharacteristicsinmarketing,design,manufacturing,andmaintenance.body.

Thisdefinitionhastwomeanings,namely,theuserequirementsandthedegreeofsatisfaction.Whenpeopleuseproducts,theyalwaysputforwardcertainrequirementsonproductquality,andtheserequirementsareoftenaffectedbyfactorssuchastimeofuse,locationofuse,objectofuse,socialenvironmentandmarketcompetition.Changesinthesefactorswillcausepeopletomakedifferentdemandsonthesameproduct.Qualityrequirements.Therefore,qualityisnotafixedconcept,itisdynamic,changing,anddeveloping;itvarieswithtime,place,andobjectsofuse,andisconstantlyupdatedandenrichedwiththedevelopmentofsocietyandtechnologicalprogress..

Thedegreetowhichusersmeettherequirementsoftheproductisreflectedintheperformance,economiccharacteristics,servicecharacteristics,environmentalcharacteristicsandpsychologicalcharacteristicsoftheproduct.Therefore,qualityisacomprehensiveconcept.Itdoesnotrequirethehigherthetechnicalcharacteristics,thebetter,butthepursuitofthebestcombinationoffactorssuchasperformance,cost,quantity,deliverytime,service,etc.,whichistheso-calledmostappropriate.

(3)DefinitionofISO8402"QualityTerms"

Quality:Thesumofcharacteristicsreflectingtheabilityofanentitytomeetexplicitorimplicitneeds.

(1)Inthecontractenvironment,needsareprescribed,whileinotherenvironments,implicitneedsshouldbeidentifiedanddetermined.

(2)Inmanycases,theneedswillchangeovertime,whichrequiresregularrevisionofthespecification.

Fromthedefinition,itcanbeseenthatqualityistheattributeofanobjectivethingwithacertainability.Becausetheobjectivethinghasacertainability,itispossibletomeetpeople’sneeds.Alevelcomposition.Thefirstlevelisthattheproductorservicemustmeetthespecifiedorpotentialneeds.This"need"canbearequirementspecifiedinthetechnicalspecification,oritmaybearequirementthatisnotspecifiedinthetechnicalspecification,buttheactualneedsoftheuserduringuse.Itisdynamic,changing,developingandrelative.The"need"changeswithtime,place,usetargetandsocialenvironment.Therefore,the"need"hereisessentiallythe"applicability"oftheproductorservice;thesecondlevelisthatunderthepremiseofthefirstlevel,thequalityisthesumofproductfeaturesandcharacteristics.Becauseneedsshouldbecharacterizedandmustbetransformedintofeaturesandcharacteristicswithindicators,thesefeaturesandcharacteristicscanbemeasured:allproductsthatmeetthecharacteristicsandcharacteristicsrequirementsareproductsthatmeettheneedsofusers.Therefore,thesecondlevelofthedefinitionof"quality"isessentiallytheconformityoftheproduct.Inaddition,the"entity"inthedefinitionofqualityreferstothingsthatcanbeindividuallydescribedandstudied.Itcanbeactivities,processes,products,organizations,systems,people,andcombinationsofthem.

Fromtheaboveanalysis,itcanbeseenthatcompaniesonlyneedtoproduceproductsforuserstooccupythemarket.Asfarastheenterpriseisconcerned,theenterprisemustproduceproductsthatmeetthequalitycharacteristicsandcharacteristicindicators.Therefore,inadditiontostudyingthe"applicability"ofquality,companiesmustalsostudythequalityof"compliance".

(4)ISO9000:2000"Quality"definition

ThedefinitionofqualityinISO9000:2005"QualityManagementSystemFundamentalsandTerminology"promulgatedbytheInternationalOrganizationforStandardization(ISO)in2005Yes:Thedegreetowhichasetofinherentcharacteristicsmeetstherequirements.

Theabovedefinitioncanbeunderstoodfromthefollowingaspects:

(1)QualityisatermrelativetoISO8402,whichcanmoredirectlyexpresstheattributesofquality,becauseithasanimpactonqualityThecarrierisnotdefined,indicatingthatqualitycanexistindifferentfieldsoranything.Forthequalitymanagementsystem,thecarrierofqualityisnotonlyfortheproduct,thatis,theresultoftheprocess(suchashardware,processmaterials,software,andservices).Alsoforprocessesandsystemsortheircombination.Inotherwords,theso-called"quality"canrefertothequalityofproductssuchasparts,computersoftwareorservices,theworkqualityofacertainactivityortheworkqualityofacertainprocess,andthereputationandsystemofanenterprise.Effectiveness.

(2)Thecharacteristicinthedefinitionreferstothepeculiarpropertyofathing.Theinherentcharacteristicisthethinginherentinit.Itistheattributeformedthroughtheproduct,processorsystemdesignanddevelopmentanditssubsequentrealizationprocess.Forexample:materialcharacteristics(suchasmechanical,electrical,chemicalorbiologicalcharacteristics),sensorycharacteristics(suchasthecharacteristicsofsmell,touch,taste,vision,etc.),behaviorcharacteristics(suchaspoliteness,honesty,integrity),timecharacteristics(Suchaspunctuality,reliability,usability),ergonomiccharacteristics(suchaslanguageorphysiologicalcharacteristics,personalsafetycharacteristics),functionalcharacteristics(suchasaircraftmaximumspeed),etc.Therequirementsfortheseinherentcharacteristicsaremostlymeasurable.Theassignedcharacteristics(suchasthepriceofaproduct)arenotinherentcharacteristicsoftheproduct,system,orprocess.

(3)Tomeettherequirementsistomeettheexplicit(suchasclearlydefined),usuallyimplicit(suchasorganizationalpractices,generalhabits)ormandatory(suchaslawsandregulations,industryrules)Needsandexpectations.Onlybyfullysatisfyingtheserequirementscanitberatedasgoodqualityorexcellentquality.

(4)Thequalityrequirementsofcustomersandotherrelatedpartiesforproducts,systemsorprocessesaredynamic,developingandrelative.Itwillchangewithtime,place,andenvironment.Therefore,thequalityshouldbereviewedregularly,andthequalityoftheproduct,systemorprocessshouldbeimprovedaccordinglyinaccordancewiththechangingneedsandexpectationstoensurethattherequirementsofcustomersandotherrelatedpartiesarecontinuouslymet.

(5)Theword"quality"canbemodifiedwithadjectivessuchaspoor,goodorexcellent.

Intheprocessofqualitymanagement,themeaningof"quality"isbroad!Inadditiontoproductquality,italsoincludesworkquality.Qualitymanagementmustnotonlymanagethequalityoftheproductitself,butalsomanagethequalityofworkthatqualitydependson,andfocusonthequalityofwork.

QualityPositioning

Whendevelopingandproducingaproduct,thequalitycontrolleveloftheproductisrelatedtotheproductpositioning,whichiscalledqualitypositioning.Qualityisthemainmeasureofaproduct,andthequalityoftheproductdirectlyaffectsthecompetitivenessofthecompany'sproductsinthemarket.Therefore,whenenterprisesdevelopandproduceproducts,theyshoulddeterminethequalityleveloftheproductsaccordingtotheactualconditionsofmarketdemand.Inthequalitypositioning,themarginalbenefitofqualityshouldalsobeexamined.Thatis,themarginalinputandmarginalbenefitofqualityshouldbeequal.Thatis,thelastdollarspentonqualityimprovementhastoreceivethesamevalue.

Thegeneralviewisthatthehigherthequalityoftheproduct,thebetter,thehigherthequality,thehigherthevalue,butinfact,thisviewisnotnecessarilycorrect.High-qualityproductsarenotnecessarilypopularinthemarket.Becausethequalityishigh,thepriceishigh.Therearemanyconsumerswhowanttobuyproductsoflowerqualitybutcheaperprices.Japaneseappliancesareofhighquality,butmanypeoplestillbuyChineseappliances.AlthoughdomesticappliancesareoflowerqualitythanJapaneseappliances,theyarecheaper.Ontheonehand,itisdifficulttoquantifythemeasurementstandardsofquality.Evenifyoupasscertainqualitystandards,suchastheISOqualityseriescertification,itshowsthatyourproductqualityishigherthanothercompanies.However,inthemarket,consumers'recognitioninparticularisnotnecessarilyInlinewiththesestandards,consumers’perceptionsofqualityoftenhavetheirownpersonalfactors;

Ontheotherhand,high-qualityproductsarenotalwaysrequiredinthemarket.Inmanyregionalmarkets,especiallydevelopmentIntheChinesemarket,consumerstendtopreferproductswithacertainlevelofqualitybutatalowerprice.

Qualityinterpretation

Newvocabularybook

Detailedexplanationofbasicinterpretation

1. [mass]:Apropertyofanobject,usuallyreferstotheamountofmattercontainedintheobject,whichisaphysicalquantitythatmeasurestheinertiaoftheobject

2. [quality]:productorworkThedegreeofprosandconsimprovesthequality

3. Theamountofqualifications.

4. Theprosandconsofthings,productsorjobs.

Networkexplanation

1. qualities